Case Study

Arbitrum
Community Quest

Using POAPs as community engagement and event gamification.

Client Arbitrum
Year 2024
Services Community Engagement
Platform Multi-Site Passport

Connecting multiple touchpoints into one community story

Arbitrum needed one experience that could connect different IRL touchpoints during ETH Denver and GDC, including partner moments tied to Ubisoft, without asking attendees to decode fragmented side activations on their own.

POAP Studio designed a unified collection layer that turned those separate appearances into one coherent quest, giving the community a reason to move between locations and making participation easier to measure.

2
Major industry events connected through one passport logic
600+
Collectors reached through the multi-site experience
Arbitrum multi-site quest app showing Shake Shack takeover and NFC collection at ETHDenver and GDC

Connecting multiple venues into one journey

The challenge was to attract community members to separate IRL touchpoints during ETH Denver and GDC while making the broader Arbitrum presence feel coherent rather than scattered.

NFC tap-to-collect sticker next to merch caps at Arbitrum activation

One shared passport across the circuit

01

POAP Studio wrapped Arbitrum's ETH Denver and GDC presence into a single collection experience instead of isolated activations.

02

Participants were encouraged to visit different IRL touchpoints, collect milestones, and build momentum across the broader event footprint.

03

The passport structure gave Arbitrum a clearer way to reward movement and unify its community presence across multiple locations.

Arbitrum POAP collection app showing GDC and ETHDenver collectibles at booth

Arbitrum showed how a passport mechanic can turn scattered event appearances into one recognizable community experience with measurable movement between touchpoints.

Results

From fragmented touchpoints to one journey

Encouraged multi-site participation across ETH Denver and GDC instead of single-stop engagement.

Reached more than 600 collectors through a coherent, exploration-driven community mechanic.

Made Arbitrum's partner activations feel connected, not incidental, across two major industry events.

Next case study
HUGO BOSS 100 Years

Want results
like these?

Every project starts with a conversation.
Tell us what you're building.

Get in touch